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FAQ

  • Q What’s the payment term?

    A FOB/CIF terms,payment by T/T 30% in advance,70% balance before shipping.(It is negotiable)
  • Q Do you inspect the finished products?

    A Yes, each step of production products will be inspection by our QC department and the running inspection video will be sent to to you for your verification before shipping.
  • Q What is the minimum quantity for order?

    A 1 set, we done business step by step with high quality products and excellent services.
  • Q Are you a manufacturer?

    A Yes, we are a manufacturer with over 12 years professional experience .Welcome the exclusive agents in Europe/Asia/Africa/America to join us.
  • Q Can your engineer come to us for installing the machine & handle problems?

    A Yes,we can.And it is free-cost for the installing & training for 7 work days,you just need to pay for the air tickets & accommodation for our engineer.
  • Q How about after-sales service process?

    A When your machine has problem, just contact your sales and we will solve your problem ASAP.
  • Q Does the packing strong?

    A Yes, of course! All of our export packing is with strong wooden case,all are confirm to export packing standard.
  • Q Can LXS company handle shipping for customers?

    A Yes.(Please provide us your requested sea port and we can check the shipping cost from logistic company and arrange shipping for you.
  • Q What is your lead time?

    A Within 5-30 workdays ,we will arrange your order upon receiving your 30% deposit on order and ship out the machine before receiving your 70% remaining payment.
  • Q Do you have stock product to sell?

    A Normally we do,it depends on which models you inquired .
  • Q What is the production time while placing order?

    A Within 7-30 workdays.
  • Q Does your machine with CE certificate?

    A Yes.We have CE,ISO9001.
  • Q What is LXS company machine warranty?

    A 1 year warranty including free machine parts replacement ( consumables are not included).

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Tel : +86-769-23176553
Phone : +86-13829162915
Whatsapp : +8613829162915
E-mail : lyla@lxjmec.com
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